Privacy Policy

Introduction

Welcome to Seedance 2.0 ("we," "our," or "us"), an AI-powered video generation platform operated at seedance2-ai.net. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access and use our services, including our website, AI video generation tools, and related features.

By using Seedance 2.0, you consent to the data practices described in this policy. If you do not agree with this policy, please discontinue use of our services.

Effective Date: January 1, 2025 Last Updated: January 1, 2025

Information We Collect

We collect the following categories of information to provide, maintain, and improve our services:

1. Account Information

• What We Collect: Your name, email address, profile picture, and authentication credentials when you create an account or sign in through third-party providers (e.g., Google, GitHub).
• Purpose: To create and manage your account, authenticate your identity, and provide customer support.

2. Uploaded Content

• What We Collect: Images, videos, audio files, and text prompts that you upload or input to generate AI videos.
• Purpose: To process your requests and generate AI video content. Uploaded content is used solely for the purpose of fulfilling your generation requests.
• Retention: Uploaded files are temporarily stored during processing and automatically deleted within 30 days unless you choose to save them to your account.

3. Generated Content

• What We Collect: AI-generated videos, thumbnails, and associated metadata produced through our platform.
• Purpose: To deliver generated content to you and allow you to manage, download, and share your creations.

4. Usage Information

• What We Collect: Information about how you interact with our platform, including features accessed, generation parameters selected (aspect ratio, resolution, model type), generation history, and credit usage.
• Purpose: To analyze usage patterns, improve our AI models and services, and provide personalized recommendations.

5. Device and Technical Information

• What We Collect: IP address, browser type and version, operating system, device type, screen resolution, referring URLs, and access timestamps.
• Purpose: To ensure compatibility, optimize performance, detect and prevent fraud, and maintain security.

6. Payment and Billing Information

• What We Collect: Payment method details, billing address, transaction history, and subscription status. Payment card information is processed directly by our third-party payment processors (Stripe, Creem) and is not stored on our servers.
• Purpose: To process payments, manage subscriptions, and provide billing support.

7. Cookies and Tracking Technologies

• What We Collect: We use cookies, local storage, and similar technologies to collect data about your browsing behavior and preferences.
• Purpose: To maintain session state, remember your preferences, analyze traffic, and improve user experience.

How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide AI video generation services, process your requests, and deliver generated content.
• Account Management: To create, maintain, and secure your account.
• Payment Processing: To handle billing, subscriptions, and credit management.
• Service Improvement: To analyze usage patterns, improve our AI models, fix bugs, and develop new features.
• Communication: To send service-related notifications, respond to inquiries, and provide customer support.
• Security: To detect, prevent, and address fraud, abuse, and security threats.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

Data Storage and Security

We take the security of your personal information seriously:

• Encryption: All data transmitted between your device and our servers is encrypted using TLS/SSL protocols. Sensitive data at rest is encrypted using industry-standard encryption algorithms.
• Access Controls: We implement strict access controls to ensure that only authorized personnel can access personal information, and only on a need-to-know basis.
• Infrastructure: Our services are hosted on secure cloud infrastructure with regular security audits and monitoring.
• Incident Response: We maintain incident response procedures to promptly address any security breaches.

While we implement robust security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your information to the best of our ability.

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our platform (e.g., payment processors, cloud hosting providers, analytics services), subject to confidentiality agreements.
• Legal Requirements: When required by law, regulation, legal process, or governmental request.
• Protection of Rights: To protect the rights, property, or safety of Seedance 2.0, our users, or the public.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice to affected users.

Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete personal information.
• Deletion: Request deletion of your personal information, subject to legal retention requirements.
• Data Portability: Request a copy of your data in a portable format.
• Opt-Out: Opt out of marketing communications at any time.
• Cookie Preferences: Manage cookie preferences through your browser settings.

To exercise any of these rights, please contact us at support@seedance2-ai.net.

Data Retention

• Account Data: Retained for as long as your account is active and for a reasonable period thereafter for legal and business purposes.
• Uploaded Content: Temporarily stored during processing; automatically deleted within 30 days unless saved by you.
• Generated Content: Retained in your account until you delete it or close your account.
• Payment Records: Retained as required by applicable tax and financial regulations.

Children's Privacy

Seedance 2.0 is not intended for use by individuals under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Seedance 2.0: seedance2-ai.net Email: support@seedance2-ai.net

By using Seedance 2.0, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.